Terms of Service – The Palestinian Store

Welcome to The Palestinian Store. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to The Palestinian Store. We operate this website and online store, offering products, information, and services inspired by Palestinian culture and heritage. Our store is powered by Shopify, which enables us to provide our online shopping services.

By accessing or using our website, you agree to these Terms of Service, as well as our Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Access and Account

• You must be of legal age in your country of residence to use our website.
• When creating an account or placing an order, you agree to provide accurate and complete information, including your full name, email address, billing address, and shipping address.
• You are responsible for maintaining the confidentiality of your account information. Your account may not be transferred to another person.

2. Products

• We strive to provide accurate descriptions and images of all products.
• Product colours and appearance may vary depending on your screen, device, or display settings.
• We reserve the right to modify product descriptions, discontinue products, or limit quantities without prior notice.

3. Orders

• By placing an order, you are making an offer to purchase our products.
• An order is considered accepted only after we have sent you an order confirmation.
• We reserve the right to refuse, cancel, or modify any order at our sole discretion.
• Products purchased from our store are intended for personal use only and may not be resold for commercial purposes.

4. Prices and Payment

• Prices are subject to change without prior notice and may not include VAT, shipping costs, customs duties, or import taxes unless otherwise stated.
• You are responsible for providing valid payment information and ensuring that you are authorised to use the selected payment method.
• Promotional offers may be subject to additional terms and conditions.

5. Shipping and Delivery

• Delivery times are estimates only.
• We are not responsible for delays caused by shipping carriers, customs authorities, or other circumstances beyond our reasonable control.
• Ownership and risk of loss pass to you once your order has been handed over to the shipping carrier.

6. Intellectual Property

All content on this website—including text, images, graphics, logos, videos, product descriptions, and website design—is owned by The Palestinian Store or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may only use the content for personal, non-commercial purposes. Any unauthorised use is strictly prohibited.

7. Optional Third-Party Tools

We may provide access to third-party tools or services on an “as is” and “as available” basis.

We make no warranties regarding these tools and accept no liability for their functionality, availability, or performance. Your use of such tools is entirely at your own risk.

8. Third-Party Links

Our website may include links to third-party websites for your convenience.

We are not responsible for the content, products, services, or policies of any third-party websites. Any concerns regarding third-party websites should be directed to the relevant provider.

9. Relationship with Shopify

Our online store is powered by Shopify; however, all sales and transactions are conducted directly between you and The Palestinian Store.

Shopify is not responsible for any transactions, losses, claims, or damages arising from purchases made through our store.

10. Privacy

We process your personal information in accordance with our Privacy Policy.

Shopify may also process certain personal data as necessary to provide and improve the platform on which our online store operates.

11. Feedback

Any comments, suggestions, ideas, or other feedback you submit may be used by us without restriction to improve our products and services.

You confirm that any feedback you provide is your own and does not infringe upon the rights of any third party.

12. Errors and Omissions

While we make every effort to ensure the accuracy of the information on our website, typographical errors, pricing errors, inaccuracies, or omissions may occasionally occur.

We reserve the right to correct such errors, update information, or cancel orders without prior notice.

13. Prohibited Uses

You agree to use this website only for lawful purposes.

Prohibited activities include, but are not limited to:

• Sending spam or unsolicited communications.
• Uploading viruses or malicious software.
• Phishing or fraudulent activities.
• Violating intellectual property or other legal rights.
• Misusing the website or interfering with other users.

Violation of these Terms may result in suspension or termination of your access to the website.

14. Termination

We reserve the right to suspend or terminate your access to our website at any time, with or without notice.

Provisions relating to intellectual property, liability, privacy, and any other provisions intended to survive termination shall remain in effect.

15. Disclaimer of Warranties

This website and all products and services are provided on an “as is” and “as available” basis.

We make no guarantees that the website will operate without interruptions, errors, or security vulnerabilities.

This disclaimer applies to the maximum extent permitted by applicable law.

16. Limitation of Liability

To the fullest extent permitted by law, The Palestinian Store, its employees, affiliates, partners, and Shopify shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunities arising from the use of our website or products.

17. Indemnification

You agree to indemnify and hold harmless The Palestinian Store, Shopify, our affiliates, employees, and partners against any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or your misuse of the website.

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

19. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

These Terms of Service, together with our related policies, constitute the entire agreement between you and The Palestinian Store regarding your use of the website.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations at any time without your consent.

21. Governing Law

These Terms of Service are governed by the laws of Denmark.

Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the Danish courts.

22. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will take effect immediately upon publication on this website. It is your responsibility to review these Terms periodically.

23. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

The Palestinian Store

Email: kontakt@thepalestinianstore.dk

Phone: +45 21 27 95 39

Address: Infanterivej 19, 1st Floor (Right), 8930 Randers NØ, Denmark

CVR (Business Registration Number): 45897583