Shipping Policy

At The Palestinian Store, we do our very best to ensure that your Palestinian products are delivered safely and as quickly as possible. We offer a simple and reliable shipping service, so you can enjoy your purchase with confidence.

Standard Shipping

• Standard shipping: DKK 39 per order.
• Free shipping: Available on orders of DKK 500 or more.
• Estimated delivery time: 10–15 business days from the date your order is dispatched.

We work with trusted shipping partners to ensure your order arrives safely and in excellent condition.

Shipping Destinations

We currently ship primarily within Denmark. If you would like your order delivered to another country, please feel free to contact us. We will do our best to find the most suitable shipping solution for you.

Packaging & Order Tracking

Every order is carefully packaged to ensure your products arrive safely.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, allowing you to follow your parcel every step of the way.

Delivery Delays

Please note that all delivery times are estimates. Delays may occasionally occur due to shipping carriers, customs procedures, or other circumstances beyond our control.

If you experience any issues with your delivery, please contact us:

Email: kontakt@thepalestinianstore.dk

Phone: +45 21 27 95 39

To help us assist you as quickly as possible, please have your order number and the full name used for your order ready when you contact us.

Our Mission & Customer Service

The Palestinian Store was created to support a meaningful cause. As a small and newly established online business, returns and shipping issues can sometimes have a significant financial impact on us. For that reason, we always encourage you to contact us if you experience the slightest problem with your order. We are committed to working with you to find the best possible solution and to ensuring you have a positive shopping experience with us.